Terms of service

Last updated: 11/09/2026

These Terms of Service govern your use of the AFROTERIORS website and your purchase of products from AFROTERIORS. By using the website or placing an order, you agree to these Terms, together with the Privacy Policy, Refund & Returns Policy, and Shipping & Delivery Policy.

Business information

This website is operated by AFROTERIORS, trading as AFROTERIORS, at 570 Garden Oaks Boulevard, Houston, Texas 77018, United States. Customer enquiries may be sent to info@afroteriors.com.

Products and product information

We aim to describe and display products as accurately as reasonably possible. Handcrafted products may show natural or process-related variation in colour, texture, dimensions, finish, and appearance. These variations are part of the character of handcrafted work and are not necessarily defects.

Product images may vary according to lighting, screen settings, and photography. Please review the product description, dimensions, materials, availability, and care information before ordering. Contact us if you need additional information or photographs.

Prices and availability

Prices are displayed in the currency shown on the website and may change without notice. Taxes, shipping charges, duties, and other destination-based costs will be shown or described according to the applicable checkout and policy terms.

We may limit quantities, correct typographical errors, update product information, or discontinue products. If an error materially affects an order, we will contact you and provide the options required by applicable law.

Orders and payment

An order acknowledgement confirms that we received your order. It does not necessarily mean that the order has been accepted for fulfilment. We may decline or cancel an order where a product is unavailable, payment cannot be authorised, fraud or misuse is suspected, an address cannot be serviced, or a material error has occurred.

You confirm that the information supplied at checkout is accurate and that you are authorised to use the selected payment method.

Shipping and delivery

Shipping, processing, delivery estimates, international charges, and delivery problems are addressed in the Shipping & Delivery Policy. That policy forms part of these Terms.

Returns and refunds

Returns, refunds, damages, exclusions, and exchanges are addressed in the Refund & Returns Policy. That policy forms part of these Terms.

Website use

You may use the website for lawful personal or business purposes. You must not misuse the website, interfere with security or operation, introduce malicious code, scrape or reproduce protected content without permission, impersonate another person, or use the website to violate applicable law.

Intellectual property

The AFROTERIORS name, logo, website design, text, photographs, product descriptions, graphics, and other content belong to AFROTERIORS or the relevant rights holder and may not be copied, modified, distributed, or used commercially without permission.

Customer content

By submitting a review, photograph, testimonial, or other content, you grant AFROTERIORS a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display that content for business purposes, including marketing and website use. We will not publish your name or photograph without your explicit permission.

Third-party links and services

The website may include links or integrations provided by third parties. AFROTERIORS is not responsible for third-party websites or services that it does not control.

Disclaimer and liability

To the extent permitted by applicable law, AFROTERIORS is not liable for indirect, incidental, or consequential damages arising from your use of the website or products. Nothing in these Terms affects your statutory rights as a consumer under applicable law, including rights under EU, UK, or US consumer protection legislation.

 

Consumer Rights (EU, UK, and Canada)

If you are a consumer resident in the EU, UK, or Canada, you have statutory rights that these Terms do not affect, including:

  • EU/UK: Rights under the Consumer Rights Directive, including the right to a 14-day cooling-off period for distance sales, and rights to repair, replacement, or refund for faulty goods.
  • UK: Rights under the Consumer Rights Act 2015.
  • Canada: Rights under applicable provincial consumer protection legislation.

Nothing in these Terms limits or excludes those statutory rights.

Governing law and disputes

These Terms are governed by the laws of the State of Tennessee, United States. Customers residing in the EU, UK, or Canada retain the benefit of any mandatory consumer protection provisions of the law of their country of residence, which cannot be excluded by these Terms.

Any disputes will first be addressed through good-faith negotiation by contacting us at info@afroteriors.com. If unresolved, disputes will be subject to the jurisdiction of the courts of Texas, United States, unless mandatory local consumer laws in your country of residence require otherwise.

Changes

We may update these Terms from time to time. The updated version will be posted on this page with a revised date.

Contact

Questions about these Terms may be sent to info@afroteriors.com